Soumick Basu Mallik
Ecommerce Manager @Nilkamal Limited
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WORK HISTORY
Ecommerce Manager @Nilkamal Limited
Mumbai, IN
Technology Management- Oversee the technology stack, including platforms like Shopify and Browntape, ensuring they are running smoothly- Evaluate and implement new technologies and tools to enhance ecommerce operations and user experience.Website Management (Shopify)- Manage the Shopify website, including product listings, pricing, and content- Optimize website performance, speed, and user-friendliness.Inventory and Order Management- Utilize Browntape for effective inventory management and order processing- Ensure accurate stock levels, track orders, & manage returns efficiently.Sales and Revenue Growth- Develop and implement strategies to increase online sales and revenue- Monitor key performance indicators (KPIs) and analyze data to identify growth opportunities.Digital Marketing Collaboration- Collaborate with digital marketing teams to create and execute online marketing campaigns- Ensure products are effectively marketed to the target audience.Team Leadership:Supervise and lead a team of ecommerce professionals, including web developers, content creators, and customer service representatives.Vendor Management- Manage relationships with ecommerce service providers, vendors, & third-party partners- Negotiate contracts and ensure service level agreements are met.Testing and Optimization:Conduct A/B testing and usability testing to optimize website & enhance user experience by implement SEO and CRO.Market Research:Stay updated on ecommerce industry trends, competitors & identify emerging opportunities.Feedback and Improvement:Gather feedback from customers and stakeholders to continuously improve ecommerce processes & offerings.Quality Assurance- Ensure product listings and information are accurate & up to date- Maintain quality standards for product presentation & customer service.
EDUCATION
Govt. Spon. Multipurpose School for Boys, Taki House
High School, Science
Govt. Spon. Multipurpose School for Boys, Taki House
High School, Science
West Bengal University of Technology, Kolkata
Bachelor’s Degree, Applied Electronics & Instrumentation Engineering
SKILLS
ABOUT SOUMICK BASU MALLIK
Career Objective : I believe in pre-planning before starting any kind of working…
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