Soumen Sarkar
Director, Software Development at Visa Bengaluru | Engineering Leader| Generative AI, Cloud, Digital Transformation | Ex-Cisco | Ex-Oracle
- Role
- Director at Visa
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Soumen Sarkar
Visionary Engineering leader with 25+ years of experience driving digital transformation, operational excellence, and large-scale technology initiatives across Financial Services, HR Technology and other IT domains.* Passionate about People Management, having led global teams of 50+ members, including managers, architects, engineers, project managers, and product managers.* Possesses deep technical expertise across a wide array of technology domains, including Java, Microsoft Technology, Cloud Technology, Data Analytics, Generative AI, Robotic Process Automation.* Known for strategic vision, innovation, and a relentless drive to achieve excellence.
Experience
Director
Jul 2018 — Present · Bengaluru, IN
Serving as the Head of People Technology at Visa Bengaluru, leading the provision of innovative IT solutions to meet corporate requirements.* Built a high-performing team of Engineering Managers, Software Developers, Data Engineers, Scrum Masters, System Analysts from the ground up, driving outstanding business outcomes.* End-to-end ownership of enterprise programs like Data Analytics, Generative AI, Automation, Quality Assurance, Operations and custom solution development.* Actively driving innovation and defining engineering best practices, championing the adoption of Generative AI technologies across the organization.* Spearheaded the improvement of employee onboarding data accuracy from 60% to100%, a strategic move that eliminated hours of manual work annually ($500K savings).* Architected and deployed Generative AI and NLP-based enterprise chatbots to automate onboarding, employee referrals, and HR query resolutions, reducing manual workload by hours annually ($1M savings).* Oversaw L2/L3 support for 200+ applications, establishing best-in-class operational excellence and SLA performance.* Served as Site Lead for People Technology, Bengaluru, leading initiatives in hiring, employee engagement, hackathons, onboarding, and CSR activities.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Post Graduate Diploma in Business Management, MBA
2010 — 2012
Indian Institute of Engineering Science and Technology (IIEST), Shibpur
Bachelor of Engineering - BE
Skills
- Dev Ops
- Agile Methodologies
- Software Development Life Cycle (Sdlc)
- Management
- Program Management
- Software Project Management
- Vendor Management
- Project Management
- Cloud Applications
- Oracle
- Requirements Analysis
- Sdlc
- Solution Architecture
- Service Delivery
- Business Analysis
- Global Delivery
- IT Service Management
- Pmp
- Digital Strategy
- Sql
- Microsoft Sql Server
- Project Governance
- Unix
- Software Development
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