Soumali Mitra

About Soumali Mitra

I lead global EOR operations, enabling companies to scale teams across borders with speed, compliance, and operational efficiency.At Multiplier, I have built and scaled onboarding and offboarding functions from the ground up, managing multi-country employee lifecycles across diverse regulatory environments.My work sits at the intersection of global mobility, compliance, and operational transformation—ensuring seamless workforce expansion while minimizing risk.Key strengths:• Scaling EOR operations across regions• Global onboarding & employee lifecycle management• Multi-country compliance & documentation frameworks• Process transformation and automation-led efficiency• Cross-functional leadership across Legal, Payroll, HR & ProductI am particularly passionate about building 0→1 operational frameworks and transforming them into scalable, high-impact systems.Currently open to leadership roles in EOR, global operations, onboarding, and mobility.

Experience

1. Head of Onboarding Offboarding(Sr Service Delivery Manager)

   Multiplier

   Oct 2024 — Present

   From building processes from scratch to leading Global EOR Operations Driving end-to-end Employer of Record (EOR) operations, leading Global Onboarding & Offboarding while enabling seamless workforce expansion across borders. Operating at the core of Global Mobility, HRO, and distributed workforce management, with a strong focus on scalability, compliance, and operational excellence. Key Responsibilities & Impact: • Leading global EOR onboarding & offboarding lifecycle across multiple countries, ensuring compliance with local labor laws, contracts, and statutory requirements • Driving scalable EOR operations by standardizing processes across regions while adapting to country-specific nuances • Building and optimizing 0→1 operational frameworks for onboarding, offboarding, and employee lifecycle management in high-growth EOR environments • Spearheading process transformation initiatives, leveraging automation and system integrations to improve turnaround time and accuracy • Enabling Global Mobility operations within EOR structures, supporting cross-border hiring, relocations, and policy alignment • Managing HRO delivery models, ensuring seamless coordination between internal teams, partners, and clients for efficient service delivery • Partnering with Legal, Payroll, Compliance, and Product teams to strengthen EOR infrastructure and mitigate risks • Driving client and employee experience excellence by reducing friction in onboarding journeys and ensuring smooth exits

Education

• EIILM

  MBA, HR/Marketing

  2009 — 2011

• University of Calcutta

  BSc;Hons;, Chemistry;

  2005 — 2008

• EIILM University

  Master of Business Administration - MBA, Human Resources Management and Services

• South Point High School

  Higher Secondary, Pure Science

  1991 — 2005

• South Point High School

  Secondary, General

  2001 — 2003

Skills

• Sourcing
• IT Recruitment
• Executive Search
• Cv Screening
• Employee Relations
• Software Documentation
• Benefits Negotiation
• Talent Acquisition
• Mis
• Employee Engagement
• Healthcare
• Recruitments
• HR Consulting
• Personnel Management
• Internet Recruiting
• Screening
• Banking
• Performance Appraisal
• Human Resources
• Payroll
• Performance Management
• Technical Recruiting
• Profile Sourcing
• Soft Skills
• Bpo
• Resume Writing
• Recruiting
• Screening Resumes