Soumali M.

Back Office Executive Cum Data Entry Specialist @Medcom Health Care

Kolkata, IN

Processing and managing documents, such as invoices, purchase orders, and contracts. Updating and maintaining databases with accurate and relevant information.Maintaining customer data time to time (updating customer profile with email id, phone, address etc).Organizing and maintaining files and records and updating them when necessary.Handling customer inquiries and resolving complaints in a timely and professional manner.Coordinating with other members to ensure smooth workflow and efficient operations.Managing and organizing files, both physical and electronic, to ensure easy retrieval and accessibility.Performing general administrative tasks, such as data entry, scheduling appointments, and managing calendars.Drafting letters, presentations, and reports, creating spreadsheets. Conduct market analysis of medicines. Handling customers by addressing their issues and resolving them in a timely and efficient manner. Also serves customers by providing product andservice information and resolving product and service problems.Creating and maintaining updated documents and spreadsheets according to clients. Carry out fundamental administrative tasks, such as printing, emailing and obtaining office supplies. Support with inventory management. Process business invoices, bills and receipts.Organizing staff meetings and updating calendars. Processing company receipts, invoices, and bills. To maintain official documents and records. Maintaining office services by organizing office operations and procedures, designing filing systems, reviewing and approving supply requisitions, and assigning, monitoring clerical functions. Managing databases.Dealing with complaints and queries. Liaising with staff, suppliers and clients.To do billing.Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor management.