Sougata Sarkar
Senior Salesforce Developer at Infosys
- Role
- Senior Consultant at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sougata Sarkar
I am a seasoned Salesforce Leader with over 10 years of experience in designing, developing, and delivering comprehensive Salesforce solutions across Sales, Service, and Community Clouds for global enterprise clients. My expertise lies in Enterprise Salesforce Architecture and Solution Design, where I drive scalable, multi-cloud implementations and Lightning migrations. I have a strong proficiency in advanced custom development using Apex, Visualforce, and Lightning Web Components, enabling me to address complex business requirements effectively.Throughout my career, I have specialized in CRM Process Automation and Optimization, implementing workflows and automation frameworks that enhance operational efficiency. I am also skilled in strategic integration and data management, ensuring seamless connectivity and secure data migrations. My leadership in Cloud Deployment and DevOps has resulted in high-quality deployments and improved system performance. I am passionate about leveraging Salesforce AI and automation to enhance customer engagement and drive innovation.Key Achievements- Spearheaded Lightning migration for enterprise clients, significantly reducing system complexity and improving end-user efficiency- Led multi-cloud Salesforce integrations, enabling real-time data flow and enhancing cross-functional reporting efficiency- Optimized Salesforce deployment cycles using Copado DevOps, which reduced release deployment time and minimized post-deployment issues- Designed and deployed Einstein Bots and AI-driven workflows, improving customer query resolution time and enhancing engagement metrics.
Experience
Senior Consultant
Jan 2024 — Present · Kolkata, IN
Education
Burdwan Municipal High School
Higher Secondary, Science
1998 — 2009
Asansol Engineering College
Bachelor of Engineering - BE, Electronics and Instrumentation Engineering
2009 — 2013
Skills
- Test Automation
- System Testing
- Microsoft Word
- Selenium
- Lightning Component
- Salesforce Salescloud
- Apex Trigger
- Visualforce Pages
- Html
- Java
- English
- Test Cases
- Apex Programming
- Test Automation Tools
- Javascript
- C
- Microsoft Office
- Manual Testing
- Quality Assurance
- Microsoft Excel
- Core Java
- Salesforce Servicecloud
- Testing
- Regression Testing
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