Sougata Bag
Senior Systems Engineer at Cognizant (currently working as a SME with 5 + years of experience in ITSM / PROJECT MANAGEMENT)
- Role
- Senior System Engineer at Cognizant
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sougata Bag
Major responsibilities includes - Standardization: Establishing and enforcing…
Experience
Senior System Engineer
Dec 2024 — Present · Kolkata, IN
Working in Command Center (CC), which is a centralized unit within the organization tasked with overseeing, managing, and coordinating all IT operations to ensure the smooth and efficient functioning of IT systems and infrastructure. The responsibilities of Command Center are critical for maintaining high uptime and ensuring optimal system performance across the enterprise. Acting as an SME for my process, providing KTs to other folks and reporting project details to the client regarding the progress of Project.*To provide technical support to the clients for a leading MNC Retail Brand*(market place - US/CAN/AU)
Education
SRM University Sonepat, Haryana
Bachelor of Technology - B.Tech
2016 — 2020
Aditya academy senior secondary
12
Aditya academy senior secondary
10
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