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Sougat Chatterjee

BUSINESS HEAD- OMNI CHANNEL ||E-COMMERCE, QUICK COMMERCE, STARTUP, RETAIL || FMCG,TELECOM,MOBILITY || Business Leadership, P/L, National Sales & Ops, GTM, Strategy ||

Role
Business Head- Omni Channel (E Commerce Retail) at RSPL Group
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
OtherView LinkedIn profile

About Sougat Chatterjee

BUSINESS LEADER WITH 18 YEARS OF WORK EXPERIENCE IN START-UP, E- COMMERCE, FMCG & TELECOM INDUSTRYArea of Expertise: Business & Sales Leadership, Retail Operations, Multilevel Manpower management. Business Development, CX Retention & churn management, Channel and Distribution Management, National Sales & Operations,P&L management, GTM Strategy, BTL, 0 to 1 Strategy, Launch & Expansion. Customer and Vendor Acquisition, Logistics, SCM & Warehouse Mgt. First Mile and last mile operations. Milk & FMCG operations. Quick Commerce.INDUSTRY & VERTICAL EXPOSURE Start-up- Milk and FMCG.Quick & E Commerce,Mobility, Unorganized Retail.Telecom- Retail, Channel & Distribution, Handsets, Voice and Data, DSA, DST, Enterprise.GEOGRAPHY EXPOSURE- PAN INDIA.

Experience

  1. Business Head- Omni Channel (E Commerce Retail)

    RSPL Group

    Oct 2024 — Present · Gurugram, IN

    Key Responsibilities: Building Ecommerce business (eazly) & Omni Channel (Urban Provisions) from scratch, P&L Mgt, Quick Commerce strategy and operations. GTM, Launch and Expansion, Multilevel Manpower Mgt, CX Acquisition, Orders & Revenue Growth, Churn Management, Process Setting, AOP, Pricing & Margins, Category Strategy, Product Portfolio Mix, Last Mile operations,0 to 1 strategy, CRM & CX experience.

Education

  • University of Pune

    Bachelor of Commerce (B.Com.), BUSINESS ADMINISTRATION Specialisation

    2004 — 2007

  • INDIRA INSTITUTE OF MANAGEMENT, PUNE

    Post Graduate, Marketing & International Business

    2007 — 2009

Skills

  • Customer Relationship Management (Crm)
  • Direct Sales
  • Sales
  • Team Management
  • Sales Operations
  • Customer Service
  • Market Research
  • Negotiation
  • New Business Development
  • Business Development
  • Marketing Strategy
  • Vendor Management
  • Sales Management
  • Inventory Management
  • Retail
  • Customer Relations
  • Management
  • Key Account Management
  • Crm
  • Business Strategy

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Sougat Chatterjee — Business Head- Omni Channel (E Commerce Retail) at RSPL Group in Gurugram, HR, IN | Unifers