Soubarnica Chockalingam

Release and Deployment Manager | MSP®| ITIL®

Role: Program Manager at Tata Consultancy Services
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Soubarnica Chockalingam

16 years of progressive experience in Project Management, Program Management,IT Service management and IT Operations for various enterprise business partners.Possessed various roles starting from a level one IT infra support engineer maturing into leading an agile team of project managers and release operations engineers.I am adept in documenting service/operations level documents, reporting, asset tracking and logical access auditing,cadence scheduling & release planning/operations.

Experience

Program Manager
Tata Consultancy Services
Oct 2020 — Present · Bengaluru, IN
As a program manager,define and deliver multiple large scale agile projects in Release and Deployment operations for the banking client.Project manager for a team of 17 handling onboarding,performance appraisals and mentoring their career progression throughout their association with the organisation.*Handling BAU to drive the end to end planning,schedule,orchestrate Release implementation, perform Change QA, Effective Problem & Incident tracking during any production Go-Live, Bug-fix,vulnerability,parching and compliance related releases from requirement gathering, cutover planning,implementation walkthrough, tracking critical milestones, in adherence to change policy along with audit compliance and standards. Facilitate retrospectives and capture lessons learnt.*Transition lead for onboarding over 590 global banking applications into the Release orchestration tool #Cutover, handle knowledge management via Jira Confluence, Sharepoint and perform data analytics using Tableau and Jira Kanban dashboards.

Education

Anna University Chennai
Bachelor of Technology (B.Tech.), Information Technology
2004 — 2008
Anna University Chennai
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
2010 — 2012

Skills

Operating Systems
Active Directory
Windows Server
Itil V3 Foundations Certified
Management
Sdlc
Solution Architecture
IT Management
Software Project Management
Itil
Bmc Remedy
IT Service Management
Change Management
Service Delivery
IT Strategy
Application Security
Security Management
Requirements Analysis
Web Application Security
Problem Management
Incident Management
Disaster Recovery

Contact information

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Work email
•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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