Sotiria Sotiriou

Senior Contracts and Proposals Analyst, Clinical Trials Global Business Operations @IQVIA

London, GB

Manage the day-to-day contract, proposal and other designated processes for large complex contracts.• Act as regional expert on contracts, proposals and / or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.• Manage project requirements, identify discrepancies and interact with customers to resolve issues.• Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.• Provide direction and strategy on projects and initiatives with minimal oversight.• Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.• Support with development and negotiation of MSA.• Develop in depth understanding of, and be compliant to all processes and policies relating to the development of contracts and proposals.• Act as primary internal customer interface, responsible for developing key relationships.• May participate in bid defense, customer meetings and on task forces as required.• Provide advice, support and guidance as needed and serve as a mentor to colleagues.

Ethnikon kai Kapodistriakon Panepistimion Athinon

Mpharm

University of York

Msc Management