Emmanuel Sotirakis
Project Leader @genOway
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WORK HISTORY
Project Leader @genOway
Lyon, FR
Optimize production processes and project management practices to guarantee my customers\' satisfaction.Corporate management- Continuous improvement / Operational Excellence- Use of Lean tools to improve the project management processes and Client service\'s actions- Transverse management of the production line, from the statement of work until after sales- Leader on risk assessment and investigation Client management- Portfolio of 80+ projects for 70+ clients (EMEA, USA, pharma industry, biotech companies, academic researchers- Customer care: regular update, needs analysis, help for decision making- Business / Sales: commercial offers, identification of putative leads/opportunities- Turn-over results-based objective
SKILLS
ABOUT EMMANUEL SOTIRAKIS
Focus on Customer satisfaction through Quality management, devoted communication and…
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