Sophiya Singh
Application Support Analyst | Data Science & Engineering Graduate | AI & Automation
- Role
- Application Support Analyst at Infiltrator Water Technologies (Decentralized Wastewater Treatment Solutions)
- Location
- West Hartford, CT, US
- LinkedIn followers
- 500 followers
About Sophiya Singh
I\'m an Application Support Analyst with hands-on experience owning and enhancing enterprise CRM and CPQ applications. I specialize in application development, system administration, and cross-functional problem-solving, with a growing focus on AI-driven automation and business optimization. I\'m motivated by opportunities that blend technical execution with product, user, and delivery-focused thinking.
Experience
Application Support Analyst
Infiltrator Water Technologies (Decentralized Wastewater Treatment Solutions)
Jul 2025 — Present · Old Saybrook, CT, US
Serves as a subject matter expert for enterprise CRM systems, managing administrative and development tasks to optimize workflows and system performance. Leads visualization and integration efforts for CPQ initiatives, translating business requirements into technical diagrams and actionable solutions using Dynamaker. Works cross-functionally with business and technical teams to implement process improvements and explore AI-driven solutions that enhance efficiency.
Education
University of Connecticut
Undergraduate, Data Science and Engineering
2021 — 2025
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