Sophina Moore
Liquidity Product Manager at JP Morgan Chase Commercial & Investment Bank | STEM MBA UC Davis
- Role
- Product Manager at JPMorganChase
- Location
- Danville, CA, US
- LinkedIn followers
- 500 followers
About Sophina Moore
5+ years of professional experience with expanding responsibilities and new process…
Experience
Product Manager
Aug 2021 — Present · San Francisco, CA, US
Manage Vendor Payment Reimbursement (VPR) and Certificate of Deposit (CD) products, overseeing processes, cross-functional initiatives, and product lifecycle enhancements.• Collaborate with clients to optimize product utilization, improve user experience, and align with market needs.• Lead cross-LOB product requirements, workforce planning, and resource allocation.• Drive product strategy, development, and performance analysis, aligning with risk, compliance, and quality standards.• Support collaboration with Auditors and Accountants to ensure operational efficiency and proactive risk mitigation.• Regularly assess product metrics for performance improvements and growth opportunities.First Republic Bank (now part of JPMC)(20••••23)•Processed up to $2 million monthly in earned credits across 300 clients, ensuring reconciliation and management of submitted invoices against available credits.•Reviewed up to individual invoices monthly, totaling at least $3 million, to ensure clients received the correct reimbursement amount; validated for accuracy and interacted with clients and RMs when necessary.•Developed and delivered formal Excel training to peer group, with an average participant reporting a 15-20% improvement in time management through automated daily tasks and better formula construction.•Facilitated in creating complex ad hoc reports and analysis for senior leadership.•Assisted with daily, weekly, and month-end processing, meeting all required deadlines for month-end close.•Developed and maintained procedural documentation, managing alignment with the Treasury AA Vendor Payment Program.•Conducted monthly presentations on the Treasury Management Programs and Promotions to all RMs and Bankers.
Education
University of California, Davis - Graduate School of Management
STEM Master of Business Administration - MBA
University of California, Davis
Bachelor's degree, STEM Business/Managerial Economics
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