Sophina Ramzan
People Partner @Buzzworks Holdings
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WORK HISTORY
People Partner @Buzzworks Holdings
Scotland, GB
People Partner to senior leaders and venue management teams across 22 multi-site hospitality operations, providing pragmatic, commercial HR advice aligned to business goals- Support end-to-end employee lifecycle activity, including performance management, absence management, investigations, disciplinary and grievance processes, ensuring consistency and fairness across venues- Coach and upskill General Managers and leadership teams to handle people issues confidently, encouraging early intervention and informal resolution- Partner with Operations to embed Buzzworks values, brand DNA and behavioural expectations into day-to-day people practices- Lead and support organisational change initiatives, including restructures, role changes and TUPE-related activity, ensuring legal compliance and clear communication- Drive employee engagement and wellbeing initiatives, balancing commercial demands with a people-first approach in a fast-paced hospitality environment- Provide guidance on employment law, ACAS best practice and internal policies, supporting risk-aware decision making- Contribute to People & Culture projects, including policy development, CSR initiatives, leadership capability and continuous improvement of people processes- Build strong relationships across People, Ops and Head Office teams, acting as a visible, approachable and trusted People Partner.
EDUCATION
Glasgow Caledonian University
Biomedical Sciences, General
Simon Fraser University
Human Resources Management Certificate, Human Resources Management and Services
The Open University
Bachelor of Science with Honours, Social Science, Sociology, Psychology and Mental Health
ABOUT SOPHINA RAMZAN
I’m a seasoned HR and People Operations professional. My focus has consistently been on creating an inclusive, engaged, and a high-performing workplace.Currently, working as a People Consultant, I lead strategic HR initiatives across employee engagement, DEI, performance management, culture, and organizational development.Throughout my career, I’ve held progressive HR roles supporting full employee lifecycles — from onboarding and employee relations to policy design, HRIS implementation, leadership coaching, and strategic workforce planning. I blend a strong analytical mindset with a people-first approach, using data and empathy to solve complex workplace challenges.Key areas of expertise include:• Employee engagement & experience• Culture transformation & organizational development• Equity, diversity, inclusion & belonging (EDI/DEIB)• Employee relations & conflict resolution• Performance management & enablement• Talent development & succession planning• HR policy design & implementation• HRIS & systems optimization (e.g, BambooHR, Greenhouse, Workday)• Change management & internal communications• Onboarding & offboarding strategy• Compensation benchmarking & total rewards support• Mental health advocacyPassionate about building meaningful workplace experiences, making a difference in employee wellbeing and culture — in environments that value work-life balance, flexibility, and purpose-driven leadership.
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