Sophie Horelick

Experience

1. Client Onboarding Manager Ii

   Lytx, Inc.

   Oct 2022 — Present

   Seasoned Client Onboarding Manager with a proven track record in efficiently managing strategic Enterprise accounts across field services, government, transit, and international trucking industries. Specialize in guiding new and expanding clients through onboarding processes, leveraging product expertise, and setting clear timelines during the initial deployment phases. Customize programs to align seamlessly with client goals and culture while simultaneously providing comprehensive program training for key stakeholders.• Lead client onboarding initiatives for new clients and expansions within existing fleets.• Conduct comprehensive training sessions on program usage and best practices to ensure key stakeholders are comfortable utilizing the program to its full potential.• Collaborate with Customer Success Managers (CSMs), Sales, and Implementation Project Managers (IPMs) to ensure project alignment and success.

Education

• Northern Arizona University

  Bachelor of Science (B.S.), Advertising

  2005 — 2010

Skills

• Marketing
• Talent Acquisition
• Social Media
• Powerpoint
• Microsoft Excel
• Customer Service
• Social Networking
• Applicant Tracking Systems
• Technical Recruiting
• Consulting
• Management
• Online Marketing
• Teamwork
• Intercultural Communication
• Long-Term Customer Relationships
• Boolean Searching
• Microsoft Powerpoint
• IT Recruitment
• Microsoft Office
• Sales
• Staffing Services
• Information Technology
• Recruiting
• New Business Opportunities
• Email Marketing
• Advertising
• Public Relations
• Proposal Writing
• Cold Calling
• Lead Generation
• Temporary Placement
• IT Relationship Management
• Account Management
• Marketing Communications
• Employee Management
• Resume Writing
• Microsoft Word
• Research
• Territory Development
• Territory Management