Sophie H.
Customer Insight Manager - Speech Analytics @Hastings Direct
Chippenham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Customer Insight Manager - Speech Analytics @Hastings Direct
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EDUCATION
N/A
University of Exeter
BA Classical Studies
N/A
Bath Spa University
Postgraduate Certificate of Education (PGCE)
ABOUT SOPHIE H.
Hi! I’m a language enthusiast and customer advocate with 5+ years in Speech and Text Analytics. At Hastings I help bring customer voices to life, with a particular focus on supporting vulnerable customers. As technology evolves I’m excited by new opportunities to better understand and elevate customer stories, bringing both a technical and human touch.
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