Sophie Canestrelli
Manager, Global Learning and Development
- Role
- Manager, Global Learning and Development at Verizon
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
About Sophie Canestrelli
Award-winning Instructional Design leader with 10+ years in content development, team leadership, and employee development programs. Expert in conceptual design, prototyping, creative writing, eLearning development, and multimedia production. Experienced in establishing partnerships across matrixed organizations and with global audiences. Thrives by defining creative chaos with metrics. M.Ed. in Educational Technology from Arizona State University and a BLS in Liberal Studies with an interdisciplinary focus in English and Psychology. Portfolio:
Experience
Manager, Global Learning and Development
Jan 2020 — Present
Executes instructional design function to deliver best-in-class learning experiences. Entrusted with a broad portfolio of enterprise-wide learning programs based on my creativity, program management, and data-driven approach. Mentors peers formally in creative writing, eLearning authoring tools, and project management. Selected by senior leadership for internal ChatGPT AI use, PreLeader Academy, and Women of the World. Recipient of Brandon Hall’s Best Results of Learning Program Silver Award- Led the design and development of the Onboarding Partner Program, a global training initiative for new hires. Created the program’s brand identity, authored customizable content, and mapped a robust evaluation strategy to measure impact. These achievements earned the GL & D Team of the Quarter Award. Software used: Google Suite, Google Sites, Vyond, Articulate Rise - Led insourced development and deployment of Leadership Edge to leaders globally. Onboarded facilitation partners with personalized communications using custom HTML coding to pull learner testimonials and peer recognition. Saved over $450k in cost and earned a GL & D Learning Excellence Award. Software used: Google Suites, Google Sites, Camtasia, Storyline Articulate 360, Populo, Adobe Connect - Scripted the annual Code of Conduct digital learning experience for global employees. Integrated API programming, scenario-based assessments, and xAPI to inform remediation strategy. Business impact revealed a 30% increase in reported Ethics concerns, resulting in the GL & D Learning Excellence Award. Software Used: Google Suite, Storyline Articulate 360, Watershed LRS
Education
Arizona State University
Master’s Degree, Educational Technology / Instructional Design
2016 — 2018
Arizona State University
Minor, Psychology
2008 — 2012
Arizona State University
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
2008 — 2012
Arizona State University
Minor, English Language and Literature, General
2008 — 2012
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