Sophie Smith
Internal Communications Manager @Buzz Bingo
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WORK HISTORY
Internal Communications Manager @Buzz Bingo
As Internal Communications Manager at Buzz Bingo, I lead the strategic direction and delivery of colleague communications for a business of 2,500+ people, during a pivotal period of change and transformation.Key responsibilities- Shape and steer the internal communications strategy to support business priorities, our employer value proposition, and our company values- Lead multi-channel communication campaigns that build understanding, engagement, and pride in the Buzz Bingo brand- Own and optimise all internal channels — including our colleague app, intranet, and organisation-wide email communications- Oversee planning and execution of colleague events, from monthly town halls and webinars to large-scale conferences- Partner closely with the Executive team to strengthen leadership communication, visibility and authentic storytelling- Manage and develop a high-performing team, ensuring our communications are insight-led, accessible and impactful- Collaborate with colleague networks to champion inclusion, and ensure diverse experiences and voices are reflected across internal narratives.
EDUCATION
De Montfort University
Journalism and Media Communication
ABOUT SOPHIE SMITH
Hiya duck I’m a Communications Manager passionate about shaping stories, leading cross-functional teams, and creating user-friendly communication platforms that genuinely connect employees with company goals and values.Here’s what I’ve been up to in my recent roles:🤝 Partnered with senior leaders and internal stakeholders to craft and deliver internal communication strategies that align with business objectives. Led the transformation of intranet platforms into dynamic, user-led spaces that make information easily accessible and enaging. Managed teams to consistently deliver impactful, cost-effective communications that drive high levels of employee engagement.
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