Sophie Ochs
Program Designer & AI Generalist @ BetterUp
- Role
- Program Designer at BetterUp
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sophie Ochs
AI Generalist | AI Enablement Strategist | Program Designer | Scalable Learning…
Experience
Program Designer
Oct 2025 — Present · New York, NY, US
As Program Designer at BetterUp, I architect learning systems that transform how BetterUp delivers human transformation through cohort-based experiences. My work spans supporting curriculum design, AI-powered product innovation, enterprise learning strategy, and scalable systems infrastructure.Learning Experience DesignI co-design and build scalable learning programs rooted in behavioral science that adapt across audiences and business contexts. Through user research, iterative testing, and comprehensive measurement systems, I create experiences that drive measurable behavior change, not just engagement.AI Transformation & Product InnovationI lead the project management of AI-enabled learning experiences. Evolving them from fragile pilot to scalable, platform-integrated offering. I translate emerging AI capabilities into learning products that generate business impact and mentor cross-functional partners on AI adoption and integration.Enterprise Learning StrategyI craft strategies, business cases, and operational models that guide leadership decisions. I create commercial frameworks that convert learning experiences into revenue-generating products and translate program performance data into actionable recommendations that drive organizational strategy.Scalable Systems & InfrastructureI design operational infrastructure and reusable frameworks supporting enterprise learning programs. I build cross-functional workflows and automated systems that eliminate bottlenecks and pioneer AI-powered solutions for program management that enhance coaching effectiveness.
Education
College of the Holy Cross
Bachelor's degree
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