Sophie Cherry

Recruitment Specialist - Next Online Customer Service @Next

Leicester, GB

I am responsible for recruiting specialist roles across our three UK contact centres, as well as supporting retail recruitment across our stores in the UK and Ireland.Our Contact Centre teams are truly passionate about delivering exceptional customer service. They play a crucial role in supporting the wider business by resolving customer queries and ensuring a seamless shopping experience. That’s why we seek individuals who share the same enthusiasm and commitment to excellence—because it’s the people in our contact centres who genuinely make a difference to our customers every day.