Sophie Nelson
Technical Solutions & Sales Professional | Project Management • Client Strategy • Systems Integration
- Role
- Technical Solutions Consultant at Youreka
- Location
- Hilo, HI, US
- LinkedIn followers
- 500 followers
About Sophie Nelson
I am a technical solutions and operations specialist with experience spanning project…
Experience
Technical Solutions Consultant
Feb 2024 — Present
Led and supported multiple Youreka implementations within Salesforce environments, collaborating closely with customers tounderstand business needs and configure solutions using both Youreka and native Salesforce tools.• Delivered technical guidance and user training to ensure customer success with Youreka’s core functionality and SKU offerings.• Translated complex technical topics, including offline data preparation, deep linking, and form lifecycle management, into clear guidance for non-technical stakeholders.• Troubleshot and resolved user issues by utilizing Salesforce tools such as debug logs, permission sets, custom settings, and change sets.
Education
Sam Houston State University
Bachelor of Science - BS
2012 — 2016
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