Sophie Herring Kettlewell
Head of Group Customer Service @Chaucer
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WORK HISTORY
Head of Group Customer Service @Chaucer
Oversee the customer services across all sites globally, managing the global customer base and ensuring we offer a high level of customer service to all clients.
EDUCATION
South Hunsley School
3 A-Levels in Philosophy, Media Studies & English Literature
SKILLS
ABOUT SOPHIE HERRING KETTLEWELL
I am a professional and dedicated Customer Services Manager with extensive knowledge and experience in working within various companies ensuring customer satisfaction is met. I have a strong knowledge of global supply chain management, understanding what happens from start to finish. I am an extremely organised and efficient manager who is able to prioritize workloads effectively which allows to maximise efficiency by creating effective work practices. Proven track record of successfully coordinating the activities of various departments concerned with customer service, product distribution and management/distribution process. Always looking for ways to improve existing systems as well as developing new processes
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