Sophie Herold
Key Account Manager @FINN
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WORK HISTORY
Key Account Manager @FINN
Munich, DE
Manage a portfolio of ~120 mid-market B2B clients with fleet sizes of up to 200 vehicles, driving strategic account growth alongside day-to-day relationship management. Focus on expanding partnerships, identifying growth opportunities within existing accounts, and maximizing customer lifetime value. Co-lead cross-functional projects such as optimizing the onboarding journey within the FINN Business Portal. Deliver high customer satisfaction through consultative support and data-driven account development.
EDUCATION
City College of San Francisco
Business English
Karl-Volkmar-Stoy-Schule Jena
Industrial Business Management Assistant, Business Administration and Management, General
IU International University of Applied Sciences
Bachelor of Arts - BA, Marketing/Marketing Management, General
ABOUT SOPHIE HEROLD
Structured and proactive project enthusiast with a passion for turning ideas into actionable plans and measurable outcomes. I bring a strong ability to manage priorities, coordinate stakeholders, and keep projects on track while maintaining a collaborative and solution-driven mindset. My interdisciplinary background across sales, marketing, and operations allows me to understand business needs across teams and translate them into successful project delivery.
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