Sophia Sanchez

About Sophia Sanchez

Throughout my career, I have delivered strong employee engagement, reduced turnover rates, and enhanced compliance. I am known for developing effective solutions to challenges and generating a lasting impact on business growth and success. My passion lies in building equitable, compliant workplaces at scale by leveraging my expertise in employee relations and investigation leadership. I am a collaborative, highly inspirational executive who adds value by: Successfully coached managers and HR partners on conflict resolution and performance, improving leader effectiveness by 30%. Improving risk transparency by building centralized employee relations and code of conduct reporting with dashboards, increasing visibility by 45% and enabling proactive risk identification. Streamlining investigation protocols, boosting case closure by 22% while reducing legal exposure by 20%. I offer strong knowledge of employment laws including FMLA, ADA, and EEO regulations. Proficient at managing scaling teams in fast-paced, geographically dispersed and complex organizations. Experienced across North America, EMEA, and APAC, with a focus on global responsibility and influence over workforce transformation. Leader in investigating and managing allegations of discrimination, harassment, retaliation, bullying, conflict of interest, fraud, and other workplace misconduct. Resolved complex disputes and fostering positive work environments. Proven ability to mitigate legal risk, ensure federal, state, and local labor law compliance. Drove ethical workplace culture through proactive coaching and prevention training. Expertise in multi-state & global employee relations data analysis, and grievance resolution strategies for unionized and non-unionized workplaces. Trusted advisor to executive leadership, employees, and HR Centers Of Excellence, providing strategic recommendations for talent and performance management, disciplinary actions, and accommodation requests. Certifications: Senior Professional in Human Resources (SPHR) & AWI-CH Certified EEO Investigator & Mediator Paralegal (University of Houston) I am open to networking and sharing insights on employee relations, full cycle workplace investigation matters, and nature/hiking trails around the world that are worth exploring.

Experience

1. Employee Relations & Investigations - (Consulting Engagement)

   Infosys

   Oct 2025 — Present

   Provide high-risk employee relations guidance and end-to-end investigations support across North America, reducing escalation rates by 25% and strengthening compliance alignment with legal and HR leadership.

Education

• Webster University

  Human Resources

• Vaughn College of Aeronautics and Technology

  Bachelor of Applied Science (BASc)