Sophia Sharma
Hostess @Pizzana
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WORK HISTORY
Hostess @Pizzana
As a Host at Pizzana, I greet guests and create a welcoming first impression while managing seating for 40–80+ patrons per shift. I handle a high volume of reservations and walk-ins using Resy and phone systems, helping keep service running smoothly and efficiently.In a fast-paced environment, I quickly address guest concerns and communicate with management when needed to ensure a positive experience. This role has immensely helped me grow in my responsibility, communication, and organizational skills with guests, my team, and the people I interact with every day.
EDUCATION
Southern Methodist University
Management and Psychology
ABOUT SOPHIA SHARMA
Business Student at SMU Cox School of Business | BBA & Second Century Scholar | Exploring Opportunities in Marketing, Management, and the Entertainment, Travel, & Fashion Industries
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