Sophia Timothy
Operation Management | Customer Success | Process Excellence | ORM | Strategic Planning and Execution | Client Relationship
- Role
- Head of Customer Success at H.K.Designs
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sophia Timothy
A driven, energetic, and strategic Operations Management and Customer Success…
Experience
Head of Customer Success
Sep 2025 — Present · Mumbai, IN
Leading customer success strategy for Caratwise (USA vertical of Hari Krishna Exports), focusing on client partnerships, and delivering exceptional experiences in the diamond industry.
Education
Welingkar Institute of Management
Post graduate, Human Resources Management/Personnel Administration, General
2019 — 2020
Indian Institute of Management Rohtak
Certification Program, Human Resources Analytics
2020 — 2020
St Joseph Convent High School
Bachelor's degree, BBA
1995 — 2007
Pace Career Academy
Masters , Human Resources Practicals
2020 — 2020
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