Sophia Langer
Project Manager Professional Services - Engineering @GitLab
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WORK HISTORY
Project Manager Professional Services - Engineering @GitLab
DE
As part of GitLab\'s Engineering organization, I specialize in leading GitLab Dedicated migrations across the EMEA region within a global team. I bridge the gap between customer project needs and engineering execution, ensuring seamless migrations to GitLab Dedicated for enterprise clients. My role involves collaborating closely with engineering teams to align technical solutions with customer requirements, managing cross-functional stakeholders across engineering, customer success, and sales, and driving project success through proactive risk mitigation and technical governance.Awards & Recognition:President\'s Club 2026 - Earned GitLab\'s highest honor as one of only two delivery resource winners in professional services. Selected from a competitive field of quarterly award recipients by demonstrating peak annual performance in utilization efficiency, customer satisfaction, and strategic impact. This elite recognition places me among GitLab\'s top 1% of delivery professionals and reflects consistent excellence in managing complex enterprise projects, maintaining industry-leading productivity metrics, and delivering transformational outcomes for marquee clients across EMEA.Customer Hero Award, Q4 FY26 - Quarterly distinction recognizing exceptional project delivery combining three critical dimensions: quantitative excellence (exceeding billable utilization benchmarks), qualitative customer impact (superior satisfaction scores and reference-quality outcomes), and organizational contribution (advancing GitLab\'s product capabilities and professional services methodology). This award validates my ability to balance operational efficiency with customer-centric delivery while driving continuous improvement across the organization.
EDUCATION
SEAMK - Seinäjoki University of Applied Sciences
Bachelor of Science (B.Sc.), International Business
University of Applied Sciences Weihenstephan-Triesdorf
Bachelor of Engineering (B.Eng) , Wirtschaftsingenieurwesen
FOM University of Applied Sciences for Economics and Management
Master of Science (M.Sc.), Business Consulting and Digital Management
ABOUT SOPHIA LANGER
Project Manager Professional Services at GitLab
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