Sophia Byram

Customer Care Representative @Codeblue Communications

Huddersfield, GB

At Code Blue we specialize In Business Mobile Vehicle tracking In-Vehicle Crash Cameras, Landline and phone systems Fleet Management Workflow Solutions Office 365 Lone Working.At Codeblue Communications, we believe in simplicity. Simplicity in the form of real, hardworking solutions for businesses big, and small. Our main aim is simple; improve the way your business communicates. In our eyes, the most complicated communications solution isn’t always the best one, which is why we listen to your requirements and suggest the right communications plans for you. It’s easy to believe that an all singing, all dancing product or service, is going to give you everything you need, but all too often you’re left disappointed. By working closely with you, we can identify whether you need a new solution or whether your current solution can be tailored, ultimately saving you money. No nonsense, just honest advice.In my role as a customer care representative at Code Blue Communication, I’ve gained the experience in all aspects of customer service – dealing with enquiries over the phone and face to face. I successfully promote customer care helping as much as possible. I also ensure I prioritise workloads as and when customers come in with different issues or problems, ensuring customers have my full attention when needed.In working at Code Blue I have worked well as part of an enthusiastic team while using my own initiative when needed, hence why I have a good working relationship with suppliers, customers and colleagues.

Westborough high school

Huddersfield

Kirklees College

NVQ, Health and social care