Soo Young Yang

About Soo Young Yang

OTG Management leverages over eight years of leadership expertise in food and beverage operations, with a focus on multi-unit management at airport terminals. As Airport Director, responsibilities include overseeing FOH & BOH operations, implementing cost management strategies, and ensuring compliance with OTG, airline, and airport service standards. Strengths lie in managing diverse teams, optimizing labor and inventory processes, and delivering exceptional guest experiences. Certified as a ServSafe Instructor and Proctor, contributions extend to training over 400 team members in food safety and sanitation practices. With a proven record of success in launching new restaurant concepts and driving operational efficiency, the goal is to maintain high-quality standards while fostering a collaborative and positive work environment. Passionate about creating seamless dining experiences for travelers and meeting organizational objectives.

Experience

1. Airport Director

   OTG Management

   Jan 2026 — Present · Washington, DC, US

   Oversaw daily operations for diverse retail and food/beverage concepts, ensuring high standards of service. • Managed P&L, budgeting, and forecasting to drive revenue growth and financial success. • Hired, trained, and coached staff to maintain compliance with OTG quality and safety standards. • Developed strategic plans to optimize facility layouts and enhance passenger experience.

Education

• Korea Polytechnic University

  Computer Science

  2002 — 2004