Soorya Kiran

About Soorya Kiran

Solutions Engineer passionate about turning complex challenges into simple, scalable…

Experience

1. Presales Engineer

   Zoho

   Sep 2021 — Present · Chennai, IN

   As a Solutions Engineer, I serve as the bridge between customers and technology, understanding their needs and translating them into tailored, scalable solutions that create long-term value. I continuously research emerging technologies and industry best practices to uncover intuitive approaches, while collaborating with product managers, engineers, and operations to ensure every solution is impactful and future-ready. The most rewarding part is enabling customers to get the best out of our solutions while driving business growth.What I Bring to the Table:Customer Advocate & Product Evangelist – Translating client needs into customized, scalable solutions while being the voice of the customer internally.Technology Enthusiast – Constantly exploring emerging trends and best practices to deliver intuitive, efficient solutions.Cross-Functional Collaboration – Working closely with product managers, engineers, designers, and marketing teams to drive features from ideation to launch.Data-Driven Decision Making – Monitoring adoption with analytics, tracking, and optimization for sustained impact.Sales & Growth Strategy – Enhancing product experiences that directly support revenue growth and customer success.

Education

• Bharathidasan University, Tiruchirappalli

  Bachelor's degree, Hotel/Motel Administration/Management

  2014 — 2017

• Coimbatore Institute of Management and Technology

  Master of Business Administration - MBA, Marketing

  2017 — 2019