Sooraj T
Cloud Service Delivery Manager at Shell
- Role
- Enterprise Cloud Service Delivery Manager - Azure and Aws at Shell
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sooraj T
IT industry experience in various projects by doing Analysis, Design, Development, Operations and Support in Oil and Gas, Energy, Media, Financial and Telecom Applications. Proficient in leading teams and projects for running successful process operations, experience of developing procedures following service standards for business excellence. Experience in all phases of the Software Development Life Cycle (SDLC), Waterfall model, Agile (scrum), SAFe, and Lean including functional & technical specification, documentation, test plan reviews and source control. Solid understanding of Effort Estimation & Planning, Business Requirement gathering, Business Process flow, Business Process Modeling and Analysis and Design documentation.Managed complex business initiatives to balance requirements for functionality, efficiency and quality. Experience in software license support and vendor management skills Experience in mentoring and monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.Extensive and unique experience identifying new problem spaces, scoping, designing and delivering new solutions.Good experience working with global virtual team environment teams and ability to train the team members on process and technology updates Performing in different roles such as Service Manager, Technical Lead, Project Lead and Senior Developer, proficient in obtaining project requirements from users and manager/ stakeholders, formulating the requirements into design specs, preparing system specifications, development and assigning tasks to team members, and tracking the progress. Experience with compliance and security management, stakeholder management, project management, planning, control and coordination,Customer Relationship Management,Staff Development & Competencies,Change Management,Estimation. Good understanding in ITIL process and hands-on on Incident, Change, Release, Enhancement and capacity management.
Experience
Enterprise Cloud Service Delivery Manager - Azure and Aws
Oct 2017 — Present · Bengaluru, IN
Education
Symbiosis Institute of Business Management, Pune
Post Graduate Diploma in Business Managament, Project Management
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