Sooraj Kurisinkal Reji
Senior Technical Support Engineer @The Royal Parks
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WORK HISTORY
Senior Technical Support Engineer @The Royal Parks
London, GB
EDUCATION
St. Joseph's College of Engineering and Technology, Palai(Autonomous)
Bachelor of Technology - BTech, Electronics and Communications Engineering
ABOUT SOORAJ KURISINKAL REJI
IT Network Infrastructure Specialist with over 10 years of experience across multinational environments, with a strong blend of technical expertise, cross-functional collaboration, and vendor coordination skills.I\'m a senior IT professional with a proven track record of managing and optimizing complex infrastructure environments — spanning network, server, virtualization, storage, and backup systems. Skilled in core networking protocols and technologies such as TCP/IP, VLANs, STP, QoS, NAT, DHCP, DNS, OSPF, BGP, SNMP and Load Balancing. My work consistently focuses on ensuring high availability and uninterrupted operations across mission-critical environments—such as airports, logistics hubs, and enterprise infrastructures—by applying ITIL-aligned practices, Agile methodologies, and industry frameworks like ISO 27001 and NIST to drive resilience, security, and operational excellence.With a strong foundation in logical problem-solving, I specialize in resolving technical challenges efficiently while upholding high ethical standards. I bring a collaborative mindset, a positive attitude, and a drive for continuous improvement — enabling teams to achieve shared goals effectively. Technical ExpertiseRouting & Switching: SD-WAN, OSPF, EIGRP, VLANs, STP, HSRP – Cisco ISR 2300/4300, Catalyst 6807, 9404, 9200, MerakiFirewalls: Cisco ASA, FTD, FMC; FortiGate – NAT, ACLs, IPsec VPNWireless: Cisco WLC, Embedded WLC, LWAPs, WGB – 802.11 standards, RADIUSVirtualization: VMware vSphere, ESXi (6.5–8.0), vMotionStorage & Backup: HP 3PAR, Synology/QNAP NAS, Veritas, VeeamOS & Endpoint: Windows Server (2008–2022), Linux, Intune, SCCM, GPO, ADMonitoring: Cisco Prime, SolarWinds, Thruk, SplunkCompliance: ITIL, ISO 27001, NIST, RCA, Change Mgmt, Agile
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