Supinder Sibia
Support Account Manager @NetApp
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WORK HISTORY
Support Account Manager @NetApp
GB
SKILLS
ABOUT SUPINDER SIBIA
A resourceful and meticulous IT Professional with valuable and vast experience in delivering Enterprise Class Data Storage Solutions within the EMEA region; Experience includes Professional Services Consultancy, Solutions design, Implementation, Product Support and Partner Enablement (Technical Training). Responsible for delivering multiple complex projects and process improvement initiatives and displaying a passion for achieving customer satisfaction. I am enthusiastic and driven to achieve and believe that success can be realised by having clear team objectives. I always strive to learn new skills and remain current on technical advancements and future trends. Extensive customer-facing experience with majority of accounts being Oil & Gas, Telcos and Banks.Certifications/Accreditations:NetApp FY22 Cloud Integration ProfessionalNetApp Accredited Technical Sales ProfessionalNetApp Accredited Technical Sales Professional - Cloud InfrastructureNetApp Accredited Technical Sales Professional - Public Cloud Services AccreditationNetApp Accredited Technical Sales Professional - Data Protection Accreditation ExamNetApp Cloud Preferred Partner Sales AccreditationCloud Preferred Solutions EngineerNetApp Integrating Hybrid Clouds with Amazon Web ServicesData Protection Specialized Sales Professional CertificationData Protection Specialized Solutions Engineer CertificationSelling NetApp Public Cloud ServicesNetApp Certified Implementation Engineer – SAN Specialist (NCSIE)NCDANCTAAWS Certified Cloud Practitioner (AWS CCP)TECHNICAL EXPERIENCE: Technical Trainer, Professional Services Consultant, Storage Architect and Support Specialist. Develop and deliver technical training to NetApp Partners across EMEA; Topics include Support Troubleshooting, Migration Tools and NetApp Cloud Enablement (AWS S3, EBS and EFS). Architect for Disaster Recovery, Business Continuity, Backup and Storage Efficiencies for NFS, CIFS and SAN. Projects include Data Migration, Implementation and maintenance. Coordinate training, marketing, and overall enablement programs with strategic partners. Work with PDM’s (Partner Development Manager) and SME’s to create learning paths and develop bespoke training for Partners and Customers. Collaborate with SMEs to deliver deep dive training sessions and hands-on labs. A constant desire to learn and help others learn by finding effective ways to share. Own monthly reports regarding completion against training targets.
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