Sonya Wright

Business Solutions Consultant @Affini

Heathrow, GB

Led a strategic consulting engagement for a high-profile Tier 1 contract, developing a comprehensive business improvement plan that addressed key challenges and maximized efficiency.• Provided on-site support and tailored solutions aligned with the client\'s business progression plan, fostering collaboration and driving successful implementation.• Spearheaded process re-engineering initiatives, optimizing workflows and fostering improved efficiencies within the client\'s organization.• Championed operational excellence by leading root cause analysis projects that identified and eliminated inefficiencies, resulting in streamlined processes and significant improvements in efficiency, productivity, and cost reduction across the business.• Design, development, and implementation of a comprehensive Salesforce asset tracking system, centralizing asset management across the entire business.• Manage the successful migration of all business processes from the legacy CRM system to Salesforce, ensuring data integrity and continuity.• Optimized business operations by streamlining and documenting new, improved processes in Salesforce. Provided comprehensive training to staff on the updated procedures.• Established and managed secure data rooms to facilitate efficient information sharing during acquisitions.