Sonya Patrick
People-First Leader | Director of Client Support | Elevating Customer Experience, Developing High-Performing Teams & Driving Operational Excellence
- Role
- Director of Client Support at OxBlue
- Location
- Bethlehem, GA, US
- LinkedIn followers
- 500 followers
About Sonya Patrick
I’m a people-first operations leader who believes that exceptional client experiences start with empowered teams.As Director of Client Support, I’ve spent my career building strong, service-driven teams that deliver results through trust, clarity, and accountability. I lead with empathy, but I’m equally passionate about structure — the systems, processes, and feedback loops that turn great intentions into consistent outcomes.My leadership philosophy is simple: when you take care of your people, they take care of your clients, and the business takes care of itself.I’m especially energized by developing managers into confident leaders, driving collaboration across departments, and creating client journeys that feel personal at every touchpoint.Topics I’m passionate about:• Customer experience and service excellence• Leadership development and coaching• Operational efficiency and scalability• Team culture and engagementI’m always open to connecting with others who care deeply about people, performance, and purposeful leadership.
Experience
Director of Client Support
Dec 2022 — Present
Responsible for directly managing the client support team and field services team.
Education
Greece Olympia High
High School diploma
2001 — 2005
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