Sonya Dore
Business Operations Leadership • Organizational Development • Strategic Planning and Execution • Servant Leadership
- Role
- Service Delivery Lead at World Wide Technology
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Sonya Dore
An accomplished and results-driven business operations executive with a successful track record in client delivery and engagement, strategic planning, risk management, and vendor management. Established capabilities in key relationship management, system and customer migration, business continuity, process improvement, and operational optimization. Utilizes transformational interpersonal skills to motivate and develop high-performing teams and drive KPIs. Respected leader, mentor, and coach who leverages empathy and trust to develop and motivate people. Strong communicator adept at nurturing strategic partnerships to creatively solve the largest and most visible business challenges.
Experience
Service Delivery Lead
May 2023 — Present
Responsible for strategic and tactical delivery for specific hyperscale and major accounts. Areas of focus include profitability analyses, staffing strategies and supply chain optimization.
Education
Widener University Schools of Law
J.D., Law
Carnegie Mellon University
BS, Chemical Engineering
Villanova University
Master of Business Administration - MBA, Management Information Systems, General
Skills
- Cross-Functional Team Leadership
- Sdlc
- Business Process Improvement
- Talent Management
- Program Management
- Wireless Technologies
- Product Management
- Process Improvement
- Vendor Management
- Process Engineering
- Contract Negotiation
- Software Development Life Cycle (Sdlc)
- Budgets
- Recruiting
- Wireless
- Leadership
- Team Building
- Management
- Telecommunications
- Product Development
- Ip
- Project Portfolio Management
- Project Management
- Internet Protocol (Ip)
- Strategy
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