Sonya D. Johnson

Dhts IT Analyst - Duke Health Technology Solutions @Duke University Health System

Raleigh-Durham-Chapel Hill, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Dhts IT Analyst - Duke Health Technology Solutions @Duke University Health System

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Serve as a vital link between the technical and business aspects of application and platform delivery services. Gather, analyze and translate business requirements into functional specifications, supporting system implementations and ensuring the effective delivery of enterprise applications and platforms. • Foster collaboration between cross-functional teams and stakeholders, drive innovation and contribute to the continuous improvement of processes and solutions.• Support the Application Center of Excellence (AppCoE) by tracking and reporting on performance metrics, ensuring transparency and fostering continuous improvement.

SKILLS

Customer ServiceCrmMicrosoft Sql ServerDatabasesStrategySoftware DocumentationSdlcAgile MethodologiesManagementLeadershipTeam LeadershipProcess ImprovementSharepoint 2013Project ManagementSharepointTestingBusiness AnalysisBusiness Process ImprovementSqlSoftware DevelopmentOracleProgram ManagementQuality Assurance

ABOUT SONYA D. JOHNSON

Results-driven professional with a proven record of accomplishments in leadership…

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Sonya D. Johnson — Dhts IT Analyst - Duke Health Technology Solutions at Duke University Health System in Raleigh-Durham-Chapel Hill, NC, US | Unifers