Sonya Urff

About Sonya Urff

With over seven years of experience in the aerospace and aviation industry, I am a customer quality engineer at GE Aerospace, where I ensure the highest standards of quality and compliance for our products and services. I am passionate about solving complex problems, improving processes, and delivering value to our customers and stakeholders. I hold various quality certifications, which demonstrate my knowledge and skills in civil, defense, and electrical aerospace quality systems.In my current role, I leverage my expertise in lean six sigma, testing to monitor, analyze, and improve the quality performance of our products and processes. I collaborate with cross-functional teams, customers, and suppliers to identify root causes, implement corrective actions, and prevent recurrence of issues. I also create and maintain quality documentation, reports, and metrics to support continuous improvement and customer satisfaction. Previously, I was a production manager and a lead manufacturing engineer at GE Aviation, where I managed multifunctional teams, developed and implemented digital solutions, and reduced rework hours and improved productivity.

Experience

1. Customer Quality Engineer

   GE Aerospace

   Apr 2023 — Present · Jacksonville, FL, US

Education

• University of Florida

  Bachelor of Applied Science (B.A.Sc.), Aerospace and Mechanical Engineering

  2010 — 2016

Skills

• Lean Manufacturing
• Microsoft Office
• Matlab
• Solidworks
• Nx Unigraphics
• Testing
• Microsoft Excel
• Powerpoint
• Research
• Wave Solder
• C++
• Lean Six Sigma
• Teamwork
• Microsoft Word
• Team Leadership
• Public Speaking
• Customer Service
• Labview