Sonya Stalberger
Senior Program Manager, Customer Support @Ring
Scottsdale, AZ, US
EMAILS
MOBILE NUMBERS
+15•••••••24
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WORK HISTORY
May 2020 — Present
Senior Program Manager, Customer Support @Ring
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Tempe, AZ, US
EDUCATION
N/A
The University of Iowa Tippie College of Business
Bachelor of Business Administration (B.B.A.)
SKILLS
CoachingContact CentersCustomer ExperienceContract NegotiationCall CentersCross-Functional Team LeadershipSalesB2bOutsourcingProcess ImprovementLeadershipCustomer RetentionCustomer ServiceMarketingRecruitingCall CenterCustomer Relationship Management (Crm)Vendor ManagementManagementTeam BuildingProgram ManagementChange ManagementPerformance ManagementCrmEmployee TrainingBusiness Process ImprovementTelecommunicationsTrainingCustomer SatisfactionOperations ManagementQuality AssuranceStrategyStrategic Planning
ABOUT SONYA STALBERGER
Senior Operations Leader in Customer Support and Business Process…
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