Sonya Ramsey
Committed to building a strong childcare professionals community that will actually bring forth positive change to the childcare industry in the U.S.
- Role
- Customer Success Manager at 1coresolution
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Sonya Ramsey
Childcare is my passion. I believe that us childcare professionals are crucial in the…
Experience
Customer Success Manager
Jan 2014 — Present
Engage with existing clients regularly to ensure they have the best digital experience possible while running their childcare centers. We pride ourselves with providing the fastest and most personalized customer support experience in our industry. As Customer Success Manager, my responsibilities include:• Onboard new 1Core Solution clients and provide all the tools they need to be successful using the 1Core Solution childcare software • Develop a healthy and fruitful relationship between 1Core and its clients over the long term• Provide continuous support and trainings for clients to optimize their use of their childcare software• Advocate for new products, features, and services on behalf of clients so the software grows with their business.
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