Sonya Lawson.
Benefit Opportunity Specialist @Hra Horizon Retailers Association
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WORK HISTORY
Benefit Opportunity Specialist @Hra Horizon Retailers Association
NY, US
Benefit Opportunity Specialist (BOS)HRA Homeless Prevention UnitDepartment of Social Services, Manhattan, New York August 2023 – Present • Assisted clients in creating and managing ACCESS HRA accounts, including applying for SNAP and Cash Assistance.• Conducted initial eligibility interviews and provided support for clients with emergency needs, case updates, and document submissions.• Guided clients in using the ACCESS HRA mobile app to track case status, update contact information, and receive notifications.• Pre-screened for legal services eligibility and referred clients to on-site legal services when necessary.• Interviewed applicants to assess eligibility for immediate needs grants, public assistance, SNAP, Medicaid, and housing support.• Managed cases in HRA systems, such as Talx, HRA One Viewer, and Current ensuring ongoing eligibility and compliance with agency requirements.
EDUCATION
Baruch College
Master of Arts - MA, Business/Corporate Communications
Borough of Manhattan Community College
Associate of Arts - AA, Communication and Media Studies
Brooklyn College
Bachelor's degree, Communication
ABOUT SONYA LAWSON.
I’m a digital marketing and corporate communications professional passionate about…
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