Sonya Conway
Executive Communications & Change Management Strategist; Creative Storyteller
- Role
- Vice President, Public Affairs & Communications (Global Services Group) at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sonya Conway
Detail oriented and passionate professional with experience in public relations, employee communications, change management and employee engagement.Experienced with developing and implementing innovative and results-driven strategies and sustainable programs.Adept at building professional relationships, providing sound judgment and guidance, and crafting messages that motivate and inspire.Proven ability to plan and execute communications during crisis situations and highly sensitive employee and media inquiries.My areas of expertise include:• Leadership• Communications / Public Relations• Change Management• Process Improvements• Employee Engagement• Relationship Management
Experience
Vice President, Public Affairs & Communications (Global Services Group)
Feb 2018 — Present · New York, NY, US
Lead communications / PR program for the servicing organization including executive and internal communications, as well as media and key customer communications across 19 global markets• Oversee strategic change management plans for key business initiatives as a member of the executive leadership team• Motivate and inspire colleagues with innovative engagement programs
Education
Syracuse University - Martin J. Whitman School of Management
Master of Business Administration - MBA
2018
Guilford College
Bachelor of Science - BS, Community & Justice Studies and Business Management (HR Management)
2007
Skills
- Volunteer Management
- Corporate Communications
- Community Outreach
- Community Development
- Public Speaking
- Project Management
- Team Management
- Leadership Development
- Event Planning
- Press Releases
- Strategic Planning
- Management
- Strategic Communications
- Social Media
- Process Improvement
- Marketing Communications
- Research
- Strategy
- Marketing
- Fundraising
- Marketing Strategy
- Entrepreneurship
- Public Relations
- Internal Communications
- Nonprofits
- Media Relations
- Speech Writing
- Leadership
- Event Management
- Crisis Communications
- Organizational Development
- Program Management
- Change Management
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