Sonya Banks

Corporate Relationship Specialist @Milestones

NC, US

I am in position to help companies and businesses maintain an effective bereavement response & congratulatory program that allows companies to engage their employees, and their families, by sending a lasting message of care and personal concern during one of the most difficult or joyous times they may face. Milestones offers various solutions that represent your company in a positive manner. Some of my core responsibilities include-Management and HR support, with daily interaction-Address high call volume and email communications-Maintain healthy relationships & engagement with Management and HR professionals-Provide awareness to all products and programs to best suit needs of company-Perform as liaison between accounting and each customer-Promptly process orders -Resolve all customer concerns with courtesy-Handle customer inquiries ensuring department service level metrics

Brookstone College-Charlotte

Clinical/Medical Social Work