Sonu Prasad

Network Area Manager- Service @Honda Motorcycle & Scooter India Pvt. Ltd

Varanasi, IN

Experienced in overseeing end-to-end service operations across dealership networks at both area and state levels. Skilled in monitoring daily service inflow, driving customer satisfaction through proactive complaint management, and enhancing dealership profitability. Adept at tracking and improving sales of Extended Warranty (EW), EW+, AMC, parts, HGO, and accessories. Proven ability in coordinating technical information flow, ensuring warranty analysis, and enforcing service quality standards (CIP). Focused on capacity utilization, manpower efficiency, and network performance improvement through regular training, reviews, and strategic planning. Actively involved in supporting green initiatives and expanding service reach via primary and secondary networks.