Sonu Kumar
Senior Engineer IT Infra at Exicom Tele Systems Limited. | Microsoft Intune | Conditional access | Microsoft 365 | Azure AD | Technical Support | System Administration | On-prem AD | Windows support |Mac & Linux |
- Role
- Senior Engineer Infrastructure at Exicom
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sonu Kumar
Engineer with 5+ years of experience in system administration, device management, and end-user support.Technical Expertise• (/): Device enrollment, compliance & configuration profiles for Windows and Mac.• 365 (365): User account management, email configuration, licensing, and support.• (): User access management, Conditional Access policies, and identity protection.• : Symantec, CrowdStrike, and Defender for Endpoint.• : Windows Server 2016/2019/2022/2025 installation, patching, and VM creation.• Networking: DHCP, VPN, and connectivity troubleshooting.• Tools: ManageEngine, Jira, and Desktop Central.()• Providing L2 technical support to global users (Windows, Mac, and mobile).• Managing device compliance & security across multiple platforms.• Handling user onboarding/offboarding, access provisioning, and license management.• Monitoring network and server health; ensuring uptime and performance.• Collaborating with InfoSec teams to close compliance and vulnerability tickets.• Creating and maintaining detailed IT documentation and reports. Microsoft Intune | Azure AD | Microsoft 365 | O365 | Conditional Access Endpoint Security | Device Compliance | Server Administration | Active Directory Windows 10/11 | macOS | Linux | ManageEngine | Symantec | CrowdStrike IT Documentation | Global Technical Support | Networking & Troubleshooting
Experience
Senior Engineer Infrastructure
Jan 2025 — Present · Gurugram, IN
Education
NetG India
Hardware and Networking
Siddharth University, Siddharth Nagar
Bachelor of Science - BS, Regular
2017 — 2020
Centre for Development of Telnet and Skills
ADVANCE DIPLOMA IN COMPUTER APPLICATION (ADCA)
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