Sonny Lynn
Commercial Operations Professional
- Role
- Director Customer Operations at Bison
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sonny Lynn
Passionate and driven team player with a strong dedication to providing exceptional customer service and fostering meaningful relationships. With two decades of hands-on experience in customer service, distribution, and commercial operations management.As a customer-centric commercial operations and sales administration professional, I have successfully overseen global services for capital equipment and aftermarket sales operations, consistently delivering outstanding results. In addition to building and mentoring high performance teams. My expertise lies in meticulously analyzing data, identifying customer requirements, and implementing strategies to enhance the overall customer experience.My skill set encompasses proficiency in ERP/CRM/CPQ Software, Contract Review, ASC 606, Customer Service Management, Project Management, Spare Parts Management, Warehousing and Materials Management, Manufacturing Supply Chain Management, SAP, Visual MFG, Salesforce CRM, Apptus CPQ, and Power BI. These tools enable me to streamline processes and optimize operations effectively.With my commitment to excellence and a proven track record, I am eager to contribute my extensive knowledge and skills to drive success in customer service and commercial operations. I thrive in collaborative environments and continuously strive to exceed expectations.
Experience
Director Customer Operations
Apr 2025 — Present · Houston, TX, US
Education
Texas A&M University
Certificate, Pricing Optimization
2016 — 2016
Tomball College
AAS, Business, Management, Marketing, and Related Support Services
2000 — 2005
Texas A&M University
Certificate, Distribution Manager
2011 — 2011
Skills
- Operations Management
- Materials
- Energy Industry
- Gas
- Manufacturing
- Warehousing
- Procurement
- Mrp
- Petroleum
- Supervisory Skills
- Oil & Gas
- Offshore Drilling
- Oil
- Contract Management
- Drilling
- Oil
- Materials Management
- Supply Chain Management
- Strategic Sourcing
- Upstream
- Management
- Erp
- Oil/Gas
- Logistics
- Engineering
- Purchasing
- Supply Chain
- Project Management
- Contract Negotiation
- Oil & Gas Industry
- Energy
- Supply Management
- Oilfield
- Onshore
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