Sonjachardé Mixon

About Sonjachardé Mixon

Champion of Progress | Advocate for People | 🤫Process Whisperer in Tech-Forward Healthcare SpacesHi, I\'m Sonjachardé — a social worker turned tech-savvy healthcare analyst who thrives at the intersection of empathy, efficiency, and innovation. With over a decade of experience in health systems, reimbursement solutions, behavioral health, and quality assurance, I specialize in turning complex processes into smooth, scalable wins — for patients, providers, and bottom lines alike. I bring heart to health tech — and a healthy dose of humor and hustle to every team I join. Whether I’m decoding claims, refining documentation protocols, or leading cross-functional collaboration, my superpowers lie in:Quality assurance that actually assures qualityReimbursement solutions that feel like solutionsDocument and data processes that don’t cause migrainesCoaching teams and clients toward clarity, confidence, and better outcomes If you\'re looking for someone who’s just as comfortable in EPIC or Monday as they are running a wellness workshop or solving a denial code mystery, let’s talk.

Experience

1. Clinical Analyst Reimbursement Solutions Analyst

   Cardinal Health

   Oct 2023 — Present

   It\'s no secret that healthcare is EXPENSIVE in this country. Unless you live under a rock, then it actually might be a secret. As a Clinical Analyst at Cardinal health, I work with 7 hospitals to ensure health care costs never stop patients from getting the care they need-Ensuring coding is accurate BEFORE the patient is treated means the patient\'s insurance is likely pay for the treatment on the first reduces insurance claim denials by 20-40% AND allows patients to get timely, seamless medical care when they need it most-Securing financial advocacy programs so patients can worry about things that don\'t include whether they can afford their next chemo reduces outstanding hospital debts by $50k-150k monthly and saves patients anywhere from $5k-25K per month, per medical treatment -Verifying insurance benefits, initiating prior authorizations and managing speciality pharmacy shipments for patients reduces billing error waste by 20%-Collaborate with the tech team monthly for technology planning standups helps our EHR systems (I\'m looking at YOU, EPIC) work in an analytical, productive manner and allows us to spend less time clearing cache and logging back into the VPN and more time helping patients receive lifesaving care.

Education

• Georgia State University

  Master of Social Work (M.S.W.)

  2011 — 2013

• Emory University

  Bachelor's of Liberal Arts, Psychology and Spanish

  2004 — 2008