Sonja Heckert
Sr. Director, Patient Services at Heartland Dental
- Role
- Sr Director, Patient Services at Heartland Dental
- Location
- Effingham, IL, US
- LinkedIn followers
- 500 followers
About Sonja Heckert
A dedicated and resourceful operations professional with extensive experience in call center call operations, logistics, program and project management, staff training and development, resource management, research and trend analysis, continuous improvement, performance reporting, outage management, stakeholder relations, and change management. A proven track record of consolidating enterprise functions and supporting logistics, with a keen focus on customer experience. A driven and insightful leader, who empowers peak operations for a dynamic enterprise.
Experience
Sr Director, Patient Services
Aug 2020 — Present · Effingham, IL, US
Education
University of Illinois Springfield
Master's degree, Accounting
1997
Southern Illinois University, Carbondale
Bachelor's of Science, Accounting
1992
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