Sonja Ahrens
Corporate Trainer at Vision Group Holdings
- Role
- Corporate Trainer at Vision Group Holdings
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Sonja Ahrens
Professional and a Leader branded as a ‘fighter for what’s right’ while achieving high performance.Multi-faceted Six Sigma Green Belt, offering uncommon blend of higher education and client services excellence with success in data analysis, systems testing (UAT/Finding), and change management. Sought-after speaker and teacher, conducting highly-effective trainings on new hire procedures and quality assurance enhancements. Process improvement strategist, focusing on achieving operational efficiency to maximize profits and customer satisfaction. Fluent in Macedonian, Serbian, and Croatian languages. Expert in Microsoft Office Suite, QuickBooks, SAGE, VA Once, Regents 8, CampusVue, COD, G5, Transcript, Broadleaf, and NSLDS software. Areas of Expertise: Title IV & Non Title IV AidBusiness AnalysisClient RelationsQuality Auditing ComplianceProject ExecutionRisk ManagementProcess ImprovementTraining & LeadershipOrganization Restructuring
Experience
Corporate Trainer
May 2017 — Present · West Palm Beach, FL, US
Call Center Trainer and Quality Assurance Specialist focusing on new and continuing education training in customer service and sales.
Education
Northwood University
BA, Management/International Business
2000 — 2003
Kaplan University
Master of Higher Education, Educational Leadership and Administration, General
2014 — 2015
Kaplan University
Paralegal
2004 — 2006
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