Sonia Martin
Senior Manager of Customer Success and Operations @Dutch Bros Coffee
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WORK HISTORY
Senior Manager of Customer Success and Operations @Dutch Bros Coffee
EDUCATION
University of Oregon
Bachelor of Science (B.S.)
University of Oregon
Minor
ABOUT SONIA MARTIN
Most of my professional experience has been focused in marketing operations, communications, training and service in the food and beverage industry. I’m passionate about building processes, content and experiences that support business goals and strengthen customer relationships.What drives me? Creating clarity where there’s complexity while building bridges between teams to address complex problems. I love problem solving, while collaborating with people to create seamless customer journeys. I have experience in public relations, change management, building CX systems, content development, and project management. In my free time, I enjoy running, exploring the outdoors and following sports (sco ducks!).
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