Sonia Dudley-Booker
Healthcare IT Manager | Epic MyChart & EpicCare Link | EHR Strategy | Patient Experience | Digital Health
- Role
- Manager, Ehr Portals - Patient Experience at Nordic Global
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Sonia Dudley-Booker
I’m a healthcare technology leader with 30+ years of experience—beginning in clinical…
Experience
Manager, Ehr Portals - Patient Experience
Jan 2024 — Present · US
Lead the Patient Experience team supporting MyChart and EpicCare Link across analyst management, workflow optimization, and customer redesign.* Guide supervisors through team growth and HR responsibilities as part of strategic org restructuring.* Act as client-facing liaison during transition of Cadence workflows and performance recovery initiatives.* Maintain service quality, manage analyst onboarding, and support cross-departmental collaboration.
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